Reduce downtime and maximize availability with Next-gen application maintenance and support

With businesses constantly evolving, organizations must drive changes to the application environment while maintaining existing mission-critical IT applications and infrastructure.

Nous’ tailor-made application maintenance and support services aim to reduce system outages and improve the performance and efficiency of the application portfolios. We enable enterprises to optimize costs and ensure high service levels through our mature project management processes and application maintenance services.

Services

Requirement gathering

Understanding business requirements and providing estimates for the tasks involved

Transition

Gaining knowledge about existing IT systems and maintenance process

Maintenance

Fixing existing issues and enhancing new features

Support

Round-the-clock support to address critical issues affecting business applications

Why Nous?

flexible approach
proactive monitoring
consistent service
lower cost and higher ROI
multi-level support

Individual approach and flexible development engagement models tailored to business requirements and budget objectives.

Root cause analysis for timely identification and resolution of complex, recurring issues, ensuring seamless application performance.

Flexibility in choosing the level of support that aligns with business requirements and the criticality of applications.

Significant cost savings through knowledge sharing across projects and reusing tools and automation based on prior experiences.

Access to multi-tier support from experienced professionals specialized in various technologies and platforms.

Resources

Case Study

Healthcare portal development for a leading global health and wellness provider

Enabled the customer to significantly improve the ease of use of employee assistance services and enhance employee engagement.

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