Enhance customer experience with Oracle Cloud CX solutions
Customers today enjoy unprecedented access to information and technology, providing them with the ability to make innumerable choices. To succeed in today’s competitive environment, organizations must provide the best possible experience to their customers. Cutting-edge customer experience (CX) solutions can set your business apart, offering a unique opportunity to stand out from the competition.
The best-of-breed SaaS applications from Oracle help you re-imagine your business, and out-perform competitors. The applications in the Oracle CX Cloud Suite are integrated with social, mobile, and analytics capabilities that help you deliver the experiences customers expect and the performance the market demands.
Solutions
Marketing Cloud
Plan and execute automated marketing campaigns
Sales Cloud
Achieve more with less resources without compromising on speed
Service Cloud
Reduce service and support costs and increase the customer bottom line
Platform Migration
Migration from legacy CRM systems or upgrade from one platform to another
Data Migration and Integration
Real-time and asynchronous- data exchanges with other enterprise software
Analytics & Reports
Provide insight for your organization at any level, access analytics with a click.
Social Cloud
Monitor and respond to high-volume messages across social channels in one comprehensive way.
CPQ Cloud
Increase sales efficiency, accelerate sales performance and help e-commerce sites sell faster on any device.
Services
Nous, with its expertise in Oracle Cloud CX solutions, can help clients define their CX Roadmap and Strategy, reduce service and support costs, and provide value-driven solutions which improves customer satisfaction and employee productivity, thereby enabling them to maximize their ROI. We deliver tailored, end-to-end IT enabled solutions and services that meet our clients’ unique business needs and at the same time, help them achieve sustained growth and profitability.
Key Service Offerings
CRM readiness assessment & roadmap
Data migration & integration services
Customization and custom development
Use adoption improvement services
Customer loyalty through superior support and enhancement service
Social engagement using OSN
Green field implementations on the Cloud
Dedicated Oracle Cloud CX Center of Excellence (CoE)
Platform upgrade
Why Nous?
Resources
Oracle customer experience solution implementation for a leading bank in africa
Implemented an Oracle CRM CX solution to simplify business processes and improve operational efficiency and customer experience.
