Digital customer onboarding in banking not only ensures regulatory compliance but also plays a pivotal role in improving the customer experience and shaping a bank’s relationship with its customers. This critical step helps establish the bank’s brand and is a crucial factor in determining the customer’s Net Promoter Score (NPS) and Customer Satisfaction (CSAT) levels.
In this insightful webinar, we will discuss how to automate the customer onboarding process using Nous’ Customer Onboarding Solution, built on the robust MuleSoft RPA platform.
Key highlights of the webcast:
- Discover how the solution streamlines new customer onboarding and account opening by leveraging intelligent recognition technology through a standard set of templates and APIs.
- Learn how ready-to-use, low-code solutions can be quickly deployed and operationalized to automate lead generation and customer satisfaction.
- Explore the capabilities of RPA for Optical Character Recognition (OCR) and image recognition and see how it simplifies complex tasks.
- Find out how to reduce design and development efforts by 40% by reusing Mule Flows.
